Privacy Policy

Stance ("we", "us", "our") operates stanceweb.us, a website for our digital agency services, including web development, custom software, DevOps and infrastructure management, AI integration, and automation services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

• Contact form submissions: name, email address, project type, budget, timeline, and message content submitted through our contact form.
• Live chat messages: messages you send through our chat widget, so our team can respond to your inquiry.
• Usage and device data: pages visited, browser type, approximate location (derived from IP address), and similar diagnostic data collected automatically when you use the site.
• Cookies and similar technologies: used for core site functionality, analytics, and advertising, as described below.

How We Use Information

• To respond to project inquiries submitted through our contact form.
• To provide live support through our chat widget.
• To operate, secure, and improve the performance of our website.
• To understand how visitors use our site through analytics.
• To comply with legal obligations and enforce our Terms of Service.

Third-Party Services

We rely on the following third-party service providers to operate stanceweb.us. Each processes a limited set of data strictly to deliver the functionality described:

• Brevo (Sendinblue SAS): delivers transactional emails for inquiries submitted through our contact form.
• Chatwoot (self-hosted): powers our live chat widget. Messages you send through the widget are processed on our own infrastructure.
• Google Analytics: helps us understand site traffic and usage patterns through cookies and similar technologies.
• Google AdSense: may display advertisements on this site. Google and its partners may use cookies to serve ads based on your prior visits to this and other websites. You can learn more about how Google uses this data and manage your ad personalization settings at policies.google.com/technologies/partner-sites.

Cookies

We use cookies and similar technologies to keep the site functional, measure site usage, and, where advertising is enabled, to show ads that are more relevant to you. You can control or disable cookies through your browser settings; disabling cookies may affect site functionality.

Data Retention

We retain contact form submissions and chat messages for as long as needed to respond to your inquiry and comply with legal obligations. You may request deletion of your data at any time using the contact details below.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of personalized advertising through your browser settings or via Google Ads Settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above when we make changes. Continued use of stanceweb.us after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at contact@stanceweb.us.